Adam Grant: Stop Serving the Feedback Sandwich
Adam Grant on giving negative feedback:
When I went to colleagues for advice, they all told me the same thing. Put a slice of praise on the top and the bottom, and stick the meat of your criticism in between. It’s the compliment sandwich, as Stewie Griffin called it on Family Guy—a technique for giving feedback that’s popular among leaders and coaches, parents and teachers.
But when I looked at the data, I learned that the feedback sandwich doesn’t taste as good as it looks…
via Anne Barkema